Holiday Hours: Please visit our holiday hours page for more information. Please note, no refunds will be provided for issues related to delayed orders between 11/25/24 to 01/02/25.

Seattle Sperm Bank
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Contacting Seattle Sperm Bank

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Please use the information listed below to direct any inquiries you may have to the correct person within our organization.

General Questions:

cs@seattlespermbank.com

Shipping Questions:

shipping@seattlespermbank.com

Genetics and Carrier Status Questions:

genetics@seattlespermbank.com

Form(s) submissions or questions:

forms@seattlespermbank.com

Photo-matching submissions or questions:

photomatch@seattlespermbank.com

Website errors, issues or questions:

support@seattlespermbank.com

Phone and Online Chat Hours:

Monday to Friday: 4 AM – 6 PM PST
Saturday: 9 AM – 3 PM PST

Office Hours:

Monday to Friday: 6:30 AM – 5 PM PST
Saturday: 9 AM – 3 PM PST

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Purchase An All Access Pass

Get unlimited access to full donor bios, including baby photos, audio interviews, extended profiles, and Keirsey tests.

Become an All Access Member
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