During the Holiday Season, FedEx and UPS will not process any claims/refunds for late deliveries, including overnight shipments. No shipping refunds will issued for late deliveries from 11/25/24 to 01/02/25.
UPS Service Alerts and Shipping Updates
FedEx Service Alerts and Shipping Updates
To help ensure your items arrive in time for your treatment plans, we recommend scheduling deliveries well in advance. Kindly note that overnight deliveries are more likely to experience delays during this busy time of year.
Holiday Hours
The holidays are upon us at Seattle Sperm Bank!
All shipping carriers are experiencing record number of shipments, and combined with potential weather delays, this creates a situation where all shipments should be planned ahead of time.
Make sure to schedule your shipment to arrive at least 3 business days prior to your scheduled insemination or treatment. Please use the information below to inform you on how the Holidays can impact your shipments.
Thanksgiving Day
November 28th
CLOSED FOR THE HOLIDAY
NO DELIVERIES
NO SHIPMENTS
Customer Service is Unavailable on Thanksgiving Day and the Day After Thanksgiving
Our office is closed Thursday, 11/28/2024 and Friday, 11/29/2024 to celebrate Thanksgiving and customer service will be unavailable. Our Customer Service will be available on Saturday, 11/30/2024 from 9am-3pm PST
No Shipments will be going out on Thanksgiving Day or the Day After Thanksgiving
Our Shipping Department will be closed Thursday 11/28/2024 and Friday, 11/29/2024 to celebrate Thanksgiving and our shipping couriers do not pick up on these days. No shipments will be sent out on 11/28-12/01/2024.
Orders placed After 11:59 AM PST on Wednesday, Nov 27th will not be shipped out until Monday, Dec 2nd
All orders placed after 11:59 AM PST on Wednesday, Nov 27th will not be available for shipment or pickup until Monday, Dec 2nd.
Overnight Shipping placed on or after this time will be available for arrival no earlier than then Tuesday, Dec 3rd.
Standard 2 Business Day Delivery orders placed on or after this time will be available for arrival no earlier than Wednesday, Dec 4th.
Available options to ship Tuesday, 11/26 until 11:59 AM PST
- Wed, 11/27 – Overnight delivery and pick-ups
- Fri, 11/29 – 2-day delivery, but no pick-ups (2-week tank required, check with your clinic for receiving)
Available options to ship Wednesday, 11/27 until 11:59 AM PST
- Fri, 11/29 – Overnight, but no pick-ups (2-week tank required check with your clinic for receiving)
- Sat, 11/30 – 2-day delivery and pick-ups (2-week tank required, check with your clinic for receiving)
- Mon, 12/2 – 2-day delivery and pick-ups (2-week tank required)
NO OPTIONS AVAILABLE ON FRIDAY, 11/29!! After 11:59 AM PST on Wed, 11/27, no options available until Monday, 12/2.
Available options to ship on Monday, 12/2, until 11:59 AM PST (back to normal)
- Tues, 12/3 – Overnight delivery and pick-ups
- Wed, 12/4 – 2-day delivery and pick-ups
Christmas Eve
December 24th
CLOSED FOR THE HOLIDAY
NO SHIPMENTS
Customer Service is Unavailable on Christmas Eve.
Our office is closed Tuesday, 12/24/2024 to celebrate Christmas Eve and customer service will be unavailable. Our Customer Service will be available on Monday, 12/23/2024 from 9am-6pm PST
No Shipments will be going out on Christmas Eve
Our Shipping Department will be closed Tuesday 12/24/2024 to celebrate Christmas Eve and our shipping couriers do not pick up on these days. No shipments will be sent out on 12/24/2024.
Orders placed After 11:59 AM on Monday, Dec 23rd will not be shipped out until Thursday, Dec 26th
All orders placed after 11:59AM PST on Monday, Dec 23rd will not be available for shipment until Thursday, Dec 26th.
Overnight Shipping placed on or after this time will be available for arrival no earlier than then Friday, Dec 27th.
Standard 2 Business Day Delivery orders placed on or after this time will be available for arrival no earlier than Monday, Dec 30th.
Christmas Day
December 25th
CLOSED FOR THE HOLIDAY
NO DELIVERIES
NO SHIPMENTS
Customer Service is Unavailable on Christmas Day
Our office is closed to celebrate Christmas and customer service will be unavailable.
No Shipments will be going out on Christmas Day
Our office is closed to celebrate Christmas and our shipping partners do not pick up on this holiday. No shipments will be sent out.
No Deliveries will be made on Christmas Day
Our shipping partners will not deliver any shipments on Christmas Day.
No Local Clinic Deliveries or Client Pickups.
Orders placed After 11:59 AM PST on Monday, Dec 23rd will not be shipped out until Thursday, Dec 26th
All orders placed after 11:59 AM PST on Monday, Dec 23rd will not be available for shipment until Thursday, Dec 26th.
Overnight Shipping placed on or after this time will be available for arrival no earlier than then Friday, Dec 27th.
Standard 2 Business Day Delivery orders placed on or after this time will be available for arrival no earlier than Monday, Dec 30th.
New Year’s Eve
December 31st
NO SHIPMENTS
Customer Service is Available on New Year’s Eve
Our office is open Tuesday, 12/31/2024, New Year’s Eve. Customer service will be available from 9am-3pm PST.
No Shipments will be going out on New Year’s Eve
Our Shipping Department will be closed Tuesday 12/31/2024 to celebrate Near Year’s Eve and our shipping couriers will not pick up on this day. No shipments will be sent out on 12/31/2024.
Orders placed After 11:59 AM PST on Monday, Dec 29th will not be shipped out until Thursday, Jan 2nd, 2025.
All orders placed after 11:59 AM PST on Monday, Dec 29th will not be available for shipment until Thursday, Jan 2nd, 2025.
Overnight Shipping placed on or after this time will be available for arrival no earlier than then Friday, Jan 3rd.
Standard 2 Business Day Delivery orders placed on or after this time will be available for arrival no earlier than Monday, Jan 6th.
New Year’s Day
January 1st 2025
CLOSED FOR THE HOLIDAY
NO DELIVERIES
NO SHIPMENTS
Customer Service is Unavailable on New Year’s Day
Our office is closed to celebrate New Year’s Day and customer service will be unavailable.
No Shipments will be going out on New Year’s Day
Our office is closed on Monday and our shipping partners do not pick up on this day. No shipments will be sent out.
No Deliveries will be made on New Year’s Day
Orders placed After 11:59 AM PST on Monday, Dec 29th will not be shipped out until Thursday, Jan 2nd, 2025.
All orders placed after 11:59 AM PST on Monday, Dec 29th will not be available for shipment until Thursday, Jan 2nd, 2025.
Overnight Shipping placed on or after this time will be available for arrival no earlier than then Friday, Jan 3rd.
Standard 2 Business Day Delivery orders placed on or after this time will be available for arrival no earlier than Monday, Jan 6th.
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